University of Illinois Online Degrees, Online Courses and Certificate Programs
Search
Contact Us
Ask a Question


Frequently Asked Questions
graphical bullet
graphical bullet
Can I earn a degree through U of I Online?
graphical bullet
graphical bullet
graphical bullet
graphical bullet
How do I get my textbooks and course materials?
graphical bullet
Is there help available from U of I Online, via an 800
number or e-mail, in case I have questions or technical problems?
graphical bullet
Are U of I Online programs accredited?
graphical bullet
Will credits earned from U of I Online courses transfer to another program or institution?
graphical bullet
Will I need a computer and if so what are its minimum hardware and software specifications?
graphical bullet

As a U of I Online student, will I have access to a library, and if so how do I use it?

graphical bullet
How are courses taught? How is the lecture presented?
graphical bullet
What do the terms "real-time " and "asynchronous " mean?
graphical bullet
graphical bullet
Can you send me a print catalogue?
graphical bullet
Can I use my veterans' benefits to cover some or all tuition costs?
graphical bullet

What is U of I Online?

U of I Online is a University-wide initiative that focuses on helping the three University of Illinois campuses develop and deliver Internet-based educational and public service programs. We provide administrative and financial support to campus units who want to develop online programs, and we provide support and information about those programs to the general public. We do not admit and register students--admissions and registration are handled by the campus offering the course or program--but information about how to apply to a program and register for classes is available on our Web site.

back to top

Can I earn a degree through U of I Online?

Many of the programs offered under the U of I Online umbrella do lead to degrees. The program descriptions in our online catalog indicate whether the program is a degree program or some other type of program, such as a certificate or professional development sequence. Degrees are awarded by the campus running the specific program. For example, if you enroll in the Master of Science in Library and Information Science program, your degree would come from the Urbana-Champaign campus.

back to top

Is the degree I earn online from University of Illinois an "online degree"?

A degree earned online from University of Illinois is not designated as "online" in any way. The degree is earned from the campus offering your program; Chicago, Springfield or Urbana-Champaign. The online programs offered are of the same high-quality, accredited education expected at the University of Illinois.

back to top

How do I apply to a particular U of I Online program?

Admissions procedures vary from campus to campus and program to program. General admissions information for each campus is given on the Admissions and Registration area of our Web site. However, we strongly suggest that you contact the coordinator of the program you are interested in to find out the specific admissions requirements and applications procedures for that program. Contact information for program coordinators is found in each program entry in our online catalog.

back to top

How do I register for U of I Online courses?

Registration procedures are campus-specific and in some cases, program specific. Also, if you have not applied for admission to the campus and program offering the course, you may be required to do so. Contact the program coordinator listed in our online catalog to find out whether formal application is required. General registration information for each campus is provided below:

At Urbana, the Division of Academic Outreach manages enrollment for most online credit and noncredit courses. Students can register for credit courses offered by Urbana via an online registration form. Enrollment in online Guided Individual Study courses (these courses have an "x" preceding the course number; e.g., ENGL x102c) is handled via a paper-based form, which can be downloaded from the Guided Individual Study Web site. Links to both forms as well as additional information is available on Academic Outreach's Credit Course Enrollment Procedures page.

Springfield: On-campus and online students registering for courses at the Springfield campus use the Web Self-Service system to enroll in classes. This system is available seven days a week, 24 hours a day (except for Sundays from 6:00 a.m. - Noon).

Chicago: If you are enrolled in a credit course or program, then you can register online using the Web for Student system (aka "UI-Integrate Student Self-Service" or "Banner"). You will need your Enterprise ID and password to access this system. Instructions for claiming your Enterprise ID and password are found on UIC's Registration & Records website.

If you are enrolled in a non-credit course or program, contact the program coordinator listed in UIC Online's online catalog for more information about registration procedures related to a specific program, or send an email note to Online@uic.edu.

back to top

How do I get my textbooks and course materials?

Textbooks and official course packets can usually be ordered through one of the following locations:

graphical bullet

Textbooks and official course packets can usually be ordered through the UIC Bookstores, and can be shipped worldwide via UPS. In addition, many of the materials for your course(s) may be available on the course website. UIC students may also visit UIC's Micro/Station for special educational discounts for all your software and hardware needs.

graphical bullet

University of Illinois at Springfield online bookstore, which is part of the efollett.com network - for courses and programs offered by the Springfield campus

graphical bullet

Illini Union Bookstore Online - for courses and programs offered by the Urbana campus

In addition, many of the materials for your course(s) may be available on the course Web site. For more information, contact the course instructor or program coordinator for your particular course or program.

back to top

Is there help available from U of I Online, via an 800 number or e-mail, in case I have questions or technical problems?

Although there is no centralized help desk for U of I Online students, various campus-level and departmental help services are available. For example, students who enroll in online courses offered by the Urbana campus can use a toll-free number to contact professors, advisers, and administrative offices on the Urbana campus. Urbana's Division of Academic Outreach also has an online help desk for online students.

Phone and e-mail-based technical support for courses offered by the Chicago campus are available from the Academic Computing and Communications Center.

Support services for the Springfield campus are available from the UIS Technical Support Center via local and toll-free phone numbers and by e-mail (techsupport@uis.edu)

To find out more about the campus-level support services available to online students, visit the Student Resources section of our Web site. To learn more about department or program-level services, visit the program Web site or contact the program coordinator listed in our catalog.

back to top

Are U of I Online programs accredited?
All three campuses of the University of Illinois are accredited by the North Central Association of Colleges and Schools, which is responsible for accrediting institutions in the North-Central region of the United States. In addition, some programs are individually accredited by discipline-specific accrediting bodies. To find out more about the accreditation of a particular program, contact the program coordinator or visit the program Web site.

back to top

Will credits earned from U of I Online courses transfer to another program or institution?
Yes, the credits are usually transferable, but it is up to the individual program and institution to determine whether the credit can be accepted in fulfillment of specific program and/or degree requirements.

back to top

Will I need a computer and if so what are its minimum hardware and software specifications?
All U of I Online courses and programs require regular access to a computer with Internet connectivity. In addition, some courses have rather specific hardware and/or software requirements. Consult our online catalog for course- and program-specific technology requirements.

back to top

As a U of I Online student, will I have access to a library, and if so how do I use it?
U of I Online students have access to a wide range of resources including free interlibrary loan (ILL) services, online reference and research assistance, and access to 45 ILCSO consortium libraries (Illinois Library Computer Systems Organization). All related library links can be located in the Student Resources section of this site.

back to top

How are courses taught? How is the lecture presented?
Generally, the instructor for each course determines its guidelines and how it will be taught. Usually there is an online course syllabus that summarizes the goals and objectives of the course. Some courses have formal lectures, similar in length and content to lectures given in face-to-face classes. Online lectures may be entirely text-based or consist of some combination of text, graphics, sound and video. Other courses break the content up into smaller units or abandon the lecture entirely, instead relying on group discussion and others types of learning activities. Most classes use a Web-based conferencing system or electronic mail as the primary tool for communication between students and the instructor.

back to top

What do the terms "real-time " and "asynchronous " mean?

Real-time activities are "live" and immediate. In the context of an online course, a real-time session is one in which all participants are logged on at the same time and interacting at more or less the same pace as one would in a face-to-face setting. A familiar example of real-time communication on the Internet is live chat.

Asynchronous activities, on the other hand, are those in which participation is not concurrent or live. One member of the class, for example, might post a message in the morning, and another might not read or respond to it until later that day or even several days later. Electronic mail is the most common form of asynchronous communication, but there are many others as well.

The course instructor usually determines the proportion of real-time and asynchronous communication in an online course. Some instructors may require a certain number of pre-scheduled real-time sessions, while others may organize their classes completely around asynchronous learning to give their students more freedom.

back to top

Will I be required to show up at a specific location at any time for an online class or program?
This depends on the class or program. Some require one or more campus meetings per semester while others are taught wholly at a distance. For information about specific courses or programs, contact the course instructor or program coordinator listed in our online catalog.

back to top

Can you send me a print catalogue?
At this time we do not have any print materials about U of I Online. However, all of our online courses and programs are described in detail in our Web-based catalog. The Courses section of the catalog provides descriptions and contact information for all of the online courses offered by the University of Illinois. The Programs section offers information about certificate and degree programs and, in most cases, provides a link to an entire Web site about the program.

back to top

Can I use my veterans' benefits to cover some or all tuition costs?
Depending on your specific circumstances, you may be able to take advantage of the Illinois Veteran's Grant or other entitlement programs for veterans. The Veteran's Affairs staff in the Office of Financial Aid on each of our campuses can help you determine your eligibility. Contact the Veteran's Affairs staff on the campus where you expect to enroll. Contact information and links to campus Web pages for each campus is provided below:

UIS: Send e-mail inquiries Rebecca Prather at Prather.Rebecca@uis.edu or call 217-206-6724

UIC: UIC: Contact the UIC Veteran's Affairs Office at (312) 996-5141 or send an email to veterans@uic.edu for information about your veterans benefits.

UIUC: Send e-mail inquiries to veterans@uiuc.edu or call Veterans Affairs in the Office of Financial Aid at (217) 333-9283.

back to top

Do you have a question that isn't answered here?
If your question isn't answered on this page, please fill out our online inquiry form and someone will get an answer to you as quickly as possible--usually on the same day.

back to top

   
University of Illinois : Chicago, Springfield, Urbana-Champaign